Difficult Conversations: Craft a Clear Message, Manage Emotions, Focus on a Solution, Paperback - Harvard Business Review

Detalii:

You have to talk with a colleague about a fraught situation, but youre worried that theyll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way thats constructive--not combative. Difficult Conversations walks you through: - Uncovering the root cause of friction- Maintaining a positive mind-set- Untangling the problem together- Agreeing on a way forward Dont have much time? Get up to speed fast on the most essential business skills with HBRs 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

Pret:

56.55 ^RON

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Alte detalii:

Magazin: Elefant.ro
Brand: Harvard Business School Press