The Abusive Customer. Breaking the Silence Around Customers Aggressive Behavior, Paperback - Ivaylo Yorgov

Detalii:

This book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict.Publisher: Taylor & Francis LtdAuthor(s): Ivaylo YorgovNumber of pages: 228Publication date: 2023Dimensions: 152 x 229 x 24Cover type: Paperback / softback

Pret:

363.99 ^RON

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Alte detalii:

Magazin: Elefant.ro
Brand: Taylor & Francis Ltd